Frequently Asked Questions
Everything you need to know about your journey to better sleep.
How long is the sleep trial for a Puffy Mattress?
Every Puffy Mattress comes with a 101-night sleep trial. If you don't fall in love with your mattress within that period, you can return it for a full refund.
Do Puffy Mattresses require a specific bed frame?
Puffy Mattresses are designed to work on any flat surface, including box springs, slatted frames, platform beds, and even adjustable bases.
How is the mattress shipped and delivered?
Your mattress is compressed and roll-packed into a compact box. We offer free shipping across the USA, and it typically arrives at your doorstep within 2 to 5 business days.
What kind of warranty is included?
We provide a Lifetime Warranty on all our mattresses. This covers any manufacturing defects or structural issues for as long as you own the mattress.
Is the mattress cover washable?
Yes, our mattresses feature a Grip Base Cover that is stain-resistant and machine-washable, making it easy to keep your sleeping environment clean.
Where are Puffy Mattresses manufactured?
All Puffy Mattresses are proudly designed and manufactured in the USA using premium materials to ensure the highest quality standards.